Refund Policy


Shipment tracking numbers are sent via email as soon as your order is shipped. Order processing may take 2 - 5 business days or longer for special orders: Orders higher than $500.

Delivery times range from 7 to 10 business days. Free Shipping delivery times range from 7 to 15 business days.

Free Shipping
Orders that qualify for free shipping will be shipped at no cost to you. We reserve the option of choosing our own shipping method.

Returns and Exchanges

Non-customized items are fully refundable from 14 days of the received date. 


Customized and personalized items are not refundable.

Any item that has a defect or damage will be fully replaced.

Please note that even though our custom mockups are highly realistic, it’s important to remember that mockups are digital renderings of files, and are not guarantees of final products.

Shipping Options
Standard Shipping: $9
Express Shipping: $55 

US Shipping
Ground Residential / Commercial: $9 USD
UPS ground Shipping: $9 USD
International Shipping via UPS/USPS: $23.00 USD and up

Track Your DHL package here.
Track Your FedEx package here.
Track Your UPS package here.
Track Your USPS package here.